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  • Billy L.

Improve Your Safety as a Leasing Agent


Working as a multi-family leasing agent is an enjoyable and satisfying profession, but we all know that part of the job means talking with strangers in an enclosed space, often alone. With this in mind, getting a simple playbook on how to rent more comfortably in your complex can help keep youand the owner of the property safe.


Request that the prospective tenant fills out a guest card as it serves a dual purpose: providing contact info for follow-up and boosting safety. Before showingan apartment, guest cards provide your office with details. Make sure their ID or a copy of it is attached to the card. You can legally request the driver’s license should you wish to make a copy.


A common error the leasing agents make is guiding a guest into the unit.It's a natural way of showcasing a unit, but it also opens you up to physical danger. Walk behind the prospect and tell them which direction to walk. This increases your well-being and as an additional incentive, allows the potential tenant to walk into their property for the first time without your head being in the way.


Be careful about what you tell the prospective tenant. Should they ask about crime, for example, telling them the neighborhood or community is safe may be well-intentioned but may lead to legal issues if the tenant experiences a break-in. Should the topic arise, consider simply reinforcing that crime may happen anywhere.


This update is by Livo, a rental optimization platform aimed at providing you with a robust revenue enhancement tool. With Livo, you can maximize rental yields, accept and manage multiple offers and offers, and enjoy better retention. Livo targets rentals with the greatest odds of receiving a multitude of offers, and those with the best locations, features, configurations, and more. Please call 833.333.5486 today to learn more.

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